Campaign Statements

Pay It Your Way with Speedpay!

If you already know how much you want to pay, click here to make your payment.

Paying your City of Pomona Utility Bill by credit card (VISA, Mastercard and Discover Cards) or ATM/debit card (STAR and others) has just been made easier - thanks to Speedpay®!

For a fee of $3.95 per $500 increment, Speedpay allows you to pay your bill instantly over the phone or internet. No stamps to buy, no envelopes to mail!

To make a Speedpay payment, have your utility bill account number, customer number and credit or debit card information ready. Then, either pick up the phone or go online to pay at your convenience!
 

On The Internet:

 If you already have your balance information, click here to make your payment.

 By Phone:

 Simply call Speedpay toll free at 1-800-556-4919.

 Touchtone your payment details as prompted.

Business Services

• It is the function of Business Services Division is to provide customer service for utility billing, as well as provide administrative support for the Department, including aiding with special projects, ensuring grant requirements are met, providing budget development and support along with monitoring all department agreements.

Customer Services

• Involves providing customer service with utility billing, by responding to inquiries, reading water meters, and billing approximately 30,000 utility accounts with bi-monthly statements that include water, sewer, refuse charges, general sanitation fees and the utility user’s tax.

Customer Service Field Operations

• The function of the Customer Service Field Operations is to reads and service water meters for approximately 30,000 accounts, to notify customers of delinquencies, and to respond in person to individual customer inquiries, by organizing, scheduling and staffing operations so that meter readings and customer service calls are performed in a timely and courteous manner.

Links:

Automatic Utility Bill Payment Enrollment Form

Pay Utility Bill

Water Conservation

Water Controller

Water Rates

Where to Call

Sewer Rates

Solid Waste Rate

Pay It Your Way with Speedpay!

If you already know how much you want to pay, click here to make your payment.

Paying your City of Pomona Utility Bill by credit card (VISA, Mastercard and Discover Cards) or ATM/debit card (STAR and others) has just been made easier - thanks to Speedpay®!

For a fee of $3.95 per $500 increment, Speedpay allows you to pay your bill instantly over the phone or internet. No stamps to buy, no envelopes to mail!

To make a Speedpay payment, have your utility bill account number, customer number and credit or debit card information ready. Then, either pick up the phone or go online to pay at your convenience!
 On The Internet

 If you already have your balance information, click here to make your payment.

 By Phone

 Simply call Speedpay toll free at 1 (800) 556-4919.

 Touchtone your payment details as prompted.