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Customer Service
Business Hours:
For your convenience, customer service representatives are available to take your request to establish or terminate service over the telephone or in person. We are available to serve you Monday thru Thursday from 7:30 a.m. - 6:00 p.m., closed Friday, direct calls to Customer Service 909-620-2241.
Water and Sewer
Business Hours:
For citizen inquiries and emergencies, Monday thru Thursday from 7:30 a.m. - 6:00 p.m., closed Friday, direct calls to (909) 620-2241, Customer Service regarding water and sewer calls, such as:
After Hours Emergencies:
For evenings, weekends and holidays, contact Police Dispatch at 909-620-3744.
Trash and Recycling Collection
Business Hours:
For citizen inquiries, Monday thru Thursday from 7:30 a.m. - 6:00 p.m., closed Fridays, direct calls to Customer Service 909-620-2241, regarding solid waste issues such as:
After Hours Emergencies:
For evenings, weekends and holidays, contact Police Dispatch at 909-620-3744.
Other Important Telephone Numbers
TO REPORT STRAY SHOPPING CARTS!
CALL TOLL FREE 1-(855) 500-CART (2278)
Unauthorized removal of a shopping cart from the store parking lot is a violation of state law (California Business and Professional Code, Section 22435).
Meet your Public Works Director
Daryl Grigsby is the Public Works Director, and his duties include water production and distribution, wastewater collection, solid waste collection, street and alley maintenance, park maintenance, storm water management, traffic management, fleet and facilities, and capital project delivery. Prior to his work in Pomona, he served as the Public Works Director for the City of Kirkland, Washington; Water and Land Resources Division Manager for King County, Director of Seattle Transportation Department, Director of Water Pollution Control for King County, and Deputy Director for San Diego Water Utilities Operations Division. He has over twenty-two years in public works management and thirty years in local government service.
In 2009 he was selected as Top Ten Public Works Professional by American Public Works Association (APWA). Daryl is currently serving on the APWA Board as Director At-Large for Environmental Management. Over the last several years he has been a member of various national and local APWA committees, including the Chapter Advocacy Task Force, the Washington Chapter Board of Directors, the Government Affairs Committee, and Membership Committee. In 2008 he received the Washington Chapter’s Roy Morse Award for ‘outstanding professional and technical accomplishments in the field of public works.’ In addition, Daryl is an author and currently involved in mentoring elementary and Jr. High students in Pomona.
Daryl resides in Pomona and proudly leads the Public Works Team that strives to make a better community through excellent public assets and service.
Mission Statement
The City of Pomona Public Works Department Mission is "Providing essential services and infrastructure to enhance our community's life every day".
Department Function
The Department provides a broad base of services for the community through its divisions. Services include quality customer care in the areas of: delivery of water, system sewer conveyance, trash and recycling collection to Pomona residents and businesses, and the maintenance of all City equipment, including; construction and maintenance of streets, storm drains, street lighting and traffic signals; maintenance of City buildings and facilities; landscape of City parks and medians as well as maintenance of trees located within the public rights-of-way; engineering and contract administration of public improvements; review of design and construction of public/private development, environmental compliance and oversight, plan review, permit issuance for and inspection of building development within the City. Additionally, the Department oversees the implementation of the City’s Capital Improvement Plan and General Sanitation Fee program.
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Equipment Maintenance and Facilities
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Engineering Services
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Public Services (Streets and Parks)
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Water and Wastewater Operation
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Stormwater Compliance Link:
Other Useful Links:
