CityOfPomonawithGoddess
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Home  //  Government City Departments - 909-620-2311   //  Human Resources - 909-620-2291  //  Volunteer Information  //  Government  //  City Departments  //  Water and WasteWater  //  Water and Wastewater Operations Services

Volunteer Information

Sanitary Sewer System

The City of Pomona Wastewater Operations Division is responsible for the operation and maintenance of an extensive wastewater collection system and is tasked with ensuring proper and efficient operation of the system.  The City provides sewer service throughout the City and to a limited area outside the City limits.  

The City’s wastewater collection system consists of approximately 306 miles of gravity sewer, 4 pump stations, 1.4 miles of force mains, over 6,000 manholes and five siphons.

Sewage collected by the City’s wastewater collection system is conveyed to the Pomona Water Reclamation Plant (PWRP) for treatment and disposal under the authority of the Los Angeles County Sanitation Districts (LACSD).

The City is dedicated to improving the condition and performance of its wastewater collection system and reducing the occurrences of sanitary sewer overflows. 

For more information on the City’s Sanitary Sewer System or wastewater collection system contact Wastewater Division at (909) 620-2251.

 NO WIPES IN THE PIPES

The Covid-19 crisis is having an unintended consequence on the local sewer system and City of Pomona residents are being asked to stop flushing wipes or anything else that is not toilet paper.

As the news of toilet paper shortages continues, we have seen an increase in the number of wipes, napkins, and rags in the sewer system. Wipes are among the leading causes of sewer system backups.

This is a good time to re-emphasize that there is no such thing as “flushable” wipes.

“Flushable” or disinfecting wipes do not break down like toilet paper and they will clog sewer interceptors, pipes, and pumps.

The California Water Board is advising “Flushing wipes, paper towels and similar products down toilets will clog sewers and cause backups and overflows at wastewater treatment facilities, creating an additional public health risk in the midst of the  coronavirus pandemic.”

During an inspection of a City sewer manhole on Thursday, March 19th, staff saw an increased number of wipes, napkins, rags ,and other debris in the system.

City of Pomona residents are being asked to stop flushing wipes or anything else that is not toilet paper.

If wipes are used, they should be thrown in the trash, not down the toilet,” stated City of Pomona Wastewater staff.

When in doubt, residents are asked to remember the 3 P’s

Only flush Pee, Poop and toilet Paper

Anything else should go in a trash receptacle

City of Pomona is dedicated to protecting public health and the environment through effective operations and maintenance.

If you have any questions, contact the Water Resources Department at (909) 620-2251

 

2012 Sewer System Overview

A Sewer System updated was presented to City Council in 2012.  The document describes the City’s Sewer System and the successful efforts of staff to maintain it in such a fashion that it helps to minimize Sanitary Sewer Overflows.

 

City Council Presentation

 

 
Water Rate

 Effective: October 1, 2019 

 

Section 62-291 Consumption Charges

 

Bi-Monthly Potable Water Service Charge

 

 Meter  October 1, 2019  January 1, 2020  January 1, 2021 January 1, 2022 January 1, 2023
 5/8" $41.29  $45.52  $50.19  $55.33  $59.21 
3/4"  $60.92    $67.17   $74.05  $81.64  $87.35 
1" $100.18  $110.45  $121.77  $134.25  $143.65 
1-1/2 " $198.33  $218.65  $241.07  $265.77  $284.38 
2" $316.10  $348.50  $384.22  $423.60  $453.26 
3" $590.91  $651.48  $718.25  $791.87  $847.31 
4" $983.49  $1,084.30  $1,195.44  $1,317.97  $1,410.23 
6" $1,964.95  $2,166.36  $2,388.41  $2,633.22  $2,817.55 
8" $3,142.70  $3,464.83  $3,819.97  $4,211.52  $4,506.33 
10" $4,516.75  $4,979.71  $5,490.13  $6,052.87  $6,476.57 

 

 Consumption rates for Single-Family Residential, Multi-Family, Commercial, Industrial, and Government, etc.

 

Potable Water Commodity Rate Structure

 

 Water User October 1, 2019 January 1, 2020 January 1, 2021 January 1, 2022 January 1, 2023
 Domestic Cost per CCF  Cost per CCF  Cost per CCF  Cost per CCF  Cost per CCF 
1-13 Units $1.77  $1.95  $2.15  $2.37  $2.54 
14-35 Units $2.24  $2.47  $2.72  $3.00  $3.21 
36 Units and
Over
$2.36  $2.60  $2.87  $3.16  $3.38 
 Irrigation     
1-13 Units $1.88  $2.07  $2.28  $2.51  $2.69 
13-35 Units $2.60  $2.87  $3.16  $3.48  $3.72 
36 Units and
Over
$2.65  $2.92  $3.22  $3.55  $3.80 

 

Section 62-293 Private Fire Services

 

Certain properties in the City have a private fire service meter installed. Properties with such meters installed will be required to pay the bi-monthly fire service rate, which is determined based on the size of the fire meter serving the property.

 

Fire Service Rates

 

 Size August 1, 2019 January 1, 2020 January 1, 2021 January 1, 2022 January 1, 2023
2" or less  $8.64  $9.53  $10.50  $11.58  $12.39 
       3" $25.10  $27.67  $30.51  $33.63  $35.99 
       4" $53.48  $58.96  $65.01  $71.67  $76.69 
       6" $155.36  $171.28  $188.84  $208.19  $222.76 
       8" $331.07  $365.00  $402.41  $433.66  $474.72 
      10" $595.37  $656.40  $723.68   $797.86  $853.71 
      12" $961.69  $1,060.26  $1,168.94  $1,288.76  $1,378.97 

 

Section 62-297 Temporary Service for Contractors

 

Lost, stolen or damaged meter - the Contractor will be responsible for repair and/or replacement cost, as determined by the City

 

Bi-Monthly Temporary Construction Water Service Charge (Potable Water)

 

Meter October 2, 2019 January 1, 2020 January 1, 2021 January 1, 2022 January 1, 2023
   1" $100.18  $110.45  $121.77  $134.25  $143.65 
   3" $590.91  $651.48  $718.25  $791.87  $847.31 

 

Temporary Construction Water Commodity Rate Structure (Potable Water)

 

Water Use   October 2, 2019   January 1, 2020   January 1, 2021   January 1, 2022   January 1, 2023t
Tiers            Cost Per CCF      Cost Per CCF    Cost Per CCF    Cost Per CCF    Cost Per CCF
   1  1-13 Units $1.77  $1.95 $2.15  $2.37  $ 2.54 
   2  14-35 Units  $2.24  $2.47  $2.72  $3.00  $3.21 
   3  36 Units and
 Over
$2.36  $2.60  $2.87  $3.16  $3.38 
   4  Imported
 Water
 Conservation
 Charge
$ -  $ -  $ -  $ -  $ - 

 

Bi-Monthly Temporary Construction Water Service Charge (Recycled Water)

 

   Meter  October 2, 2019  January 1, 2020  January 1, 2021  January 1, 2022  January 1, 2023
     1" $20.04   $22.09  $24.35  $26.85  $28.73 
     3" $118.18  $130.30  $143.65  $158.37  $169.46 

 

Temporary Construction Water Commodity Rate Structure (Recycled Water)

 

 Water Use  October 1, 2019  January 1, 2020  January 1, 2021  January 1, 2022  January 1, 2023
      Cost per CCF    Cost per CCF     Cost per CCF    Cost per CCF    Cost per CCF
 CCF Units $1.30   $1.35  $1.26  $1.30  $1.35 

 

Contractors shall provide a refundable deposit for construction meters at the rates shown below. Additionally, the City shall collect an advanced payment equal to the rate of a single bi-monthly service charge at the requested meter size and type of water to be utilized and 55 CCF at the then current rate, said deposit and advance payment is to guarantee payment for all water used and return of the meter. Lost, stolen, or damaged meters are the responsibility of the contractor and will be repaired or replaced at the determination of the City.

 

Deposit Amount:

 

 1 Inch Meter $288.00 
 3 Inch Meter $1,030.00 

 

All water charges subject to the adjusted fee schedule will resume Annual CPI adjustment, as outlined in City Code Section 62-271, starting on January 2, 2024.

 

Section 62-299.  Due Date; Disconnection Fee and Delinquency Charge

 

 Delinquency Charge (20 days after bill has been issued) 5% 
 48 hour Notification Charge  $39.14 
 Disconnect Order 
 This charge is applied even if meter is not physically turned-off.
 Daily Turn-off (City Hall Business Hours and 5:00 p.m.) $42.28 
 Restoration Order
 Daily Turn-off (City Hall Business Hours and 5:00 p.m.) $42.28 
 Service Call
 After Hours, Weekends, and Holidays $81.49 

 

 Section 62-321. New Connection Charges (System Buy-In Fee)

 

 Based on Meter Size  
 5/8" $ 2,981.03 
 3/4" $ 4,471.57 
 1" $ 7,452.70 
 1-1/2" $ 14,905.50 
 2" $ 23,848.87 
 3" $ 47,697.84 
 4" $ 74,527.95 
 6" $ 149,055.98 
 8" $ 238,489.62 
 10"  $ 342,828.87 

 

 Section 62-322. Connection Charges - Main Extension Charges

 

 Per Front Foot $ 80.94 

 

 Division 3. Continuity of Utility Services Program - Rental Properties

 

 Section 62-263. Continuity of Utility Service Program Charges

 

 (Charges are for owners/authorized agents)
 Rental Properties Program Administrative Fees
 Program Master Account Set-up Fee  $ 27.49 
 Program Account Transfer Fee  $ 4.56 
 Program Account Modification Fee $ 4.56 

 

 Division 2. Connections and Establishment of Service

 

 Section 62-241. Application for Connection

 

 (Charges are for new service) 
 Daily Set-up fee (City Hall Business Hours) Non-refundable $ 56.35 
 Weekends (after hours, weekends & holidays) $ 97.19 

 

 Section 62.242. Charges

 (Charges are for new construction and meter upgrades)

 Charges for meter downgrades are based on actual expenses for work performed.

 

 

 Service Size (Installation)
 1" $ 5,325.88  
 1-1/2" $ 7,161.82 
 2" $ 7,814.71 
 Meter Size (Meter Setting)
 5/8" x 3/4" $ 992.32 
 1" $ 1,430.50 
 1-1/2" $ 2,642.04 
 2" $ 3,196.34 
 Minimum Charge for Meter/Service Installation Outside City Limits $ 4,660.06 

 

 Section 62-243. Advance Payment Required

 

 

 Minimum $ 167.78 
 Maximum  $ 6,248.06 
 Payment by Meter Size 
  Residential 
 Meter Size
 5/8" $ 167.78 
 3/4" $ 167.78 
 1" $ 200.10 
 1 1/2" $ 256.63 
 2" $ 301.80 
 3" $ 403.53 
  Commercial
 Meter Size
 5/8" $ 256.63 
 3/4" $ 256.63 
 1" $ 332.51 
 1 1/2" $ 403.53 
 2" $ 508.46 
 3" $ 711.91 
 4" $ 897.57 
 6" $ 1,509.46 
 8"  $ 2,019.67 
 10" $ 2,531.45 
  Irrigation
 Meter Size
 5/8" $ 301.80 
 3/4" $ 301.80 
 1" $ 403.53 
 1 1/2" $ 610.20 
 2" $ 813.64 
 3" $ 1,222.09 
  Fire lines
 Meter Size
 2" $ 167.78 
 3" $ 256.63 
 4" $ 356.70 
 6" $ 665.09 
 8" $ 960.53 
 10" $ 1,268.87 
 12" $ 1,509.46 
  Fire Hydrant Meters
 Meter Size
 1" $ 484.22 
 3" $ 1,614.41 

 

 Section 62-244. Advance Payment by Non-resident Consumer

 

 Minimum $ 167.78 
 Maximum $ 6,248.06 

 

 Section 62-248. Private Fire Protection

 Unauthorized Use of Fire Protection Service

 

 Per Incident $ 604.54 

 

 Division 1. Generally

 Section 62-195 Recycled Water Rates

 

The City supplies recycled water treated by the Los Angeles County Sanitation District at their Pomona wastewater treatment plant. This recycled water is delivered to the City where it is stored in an above ground water storage reservoir and delivered to City customers upon demanded. The City’s recycled water system includes three non-potable water wells within the Spadra Basin, two reservoirs, six booster pumps, two pressure zones and two transmission lines. Recycled water service charges pay for the costs of operation and maintenance of these facilities, capital improvements, and as well as recycled water supply costs.

 

Bimonthly Recycled Water Service Charge

 Meter  August 1, 2019  January 1, 2020  January 1, 2021 January 1, 2022  January 1, 2023
2" $ 63.22  $ 69.70  $ 76.84  $ 84.72  $ 90.65 
3" $ 118.18  $ 130.30  $ 143.65  $ 158.37  $ 169.46 
4" $ 196.70  $ 216.86  $ 239.09  $ 263.59  $ 282.05 
6" $ 392.99  $ 433.27  $ 477.68  $ 526.64  $ 563.51 
8" $ 628.54  $ 692.97  $ 763.99  $ 842.30  $ 901.27 
10" $ 903.35  $ 995.94  $ 1,098.03  $ 1, 210.57  $ 1,295.31 
12" $ 1,963.33  $ 2,164.57  $ 2,386.43  $ 2, 631.04  $ 2,815.22 
14" $ 2,944.78  $ 3,246.62  $ 3,579.40  $ 3,946.29  $ 4,222.53 
16" $ 3,926.24  $ 4,328.68  $ 4,777.37  $ 5,261.54  $ 5,629.85 
18" $ 4,907.70  $ 5,410.74  $ 5,965.34  $ 6,576.79  $ 7,037.17 

 

Recycled Water commodity Rate Structure

 

August 1, 2019 January 1, 2020 January 1, 2021 January 1, 2022 January 1, 2023
$ 566.47  $ 589.42  $ 546.92  $ 566.55  $ 587.74 

 

 Section 62-208. Tampering with Meter

 

 Missing and/or Broken Lock $ 21.89 
 Meter and/or Jumper Pull $ 163.08 
 Valve Damage and/or Tampering $ 356.05 

 

 Sewer Rate

 Section 62.400. Sewer Service Charge

 

                      August 1, 2019 January 1, 2020 January 1, 2021 January 1, 2022 January 1, 2023
 Bi-Monthly Service Charge $ 9.39  $ 9.96  $ 10.56  $11.19  $ 11.75 
 Rate Per Unit of Consumption $ 0.07  $ 0.74  $ 0.78  $ 0.83  $ 0.87 

 

 Solid Waste

 

 Section 62-672. Established (Rates and Charges)

 

  Basic Rate $ 60.61 
 
Sewer Rate

Effective: October 1, 2019 

Sewer Rate

The City’s sewer rates are comprised of a bi-monthly service charge, which collects a portion of the City’s fixed costs in providing sewer system; and a consumption charge which recovers a portion of the City’s fixed costs, and all of its variable costs, in providing sewer service. The bi-monthly service charge is uniform to all properties, and is charged to each account. The consumption charge is applied per unit of water consumption. For residential sewer customers, consumption is based on water usage and is determined based on a customer’s winter water usage, which is defined as an average of two complete months data within the period of December of the previous year through the following March. For all other sewer customers, consumption is based on water usage per billing cycle.

Section 62-400. Sewer Service Charge

   August 1, 2019   January 1, 2020   January 1, 2021   January 1, 2022   January 1, 2023 
 Bi-Monthly Service
 Charge
$9.39  $9.96  $10.56  $11.19  $11.75 
 Rate Per Unit of 
 Consumption
$0.70   $0.74  $0.78  $0.83  $0.87 

 

 
Water Rate old

2

   
Effective   01/01/2019
Section 62-291 Consumption Charges - Within City   
Meter Size (Bi-monthly Charge)  
5/8"  $            52.65
3/4"  $            71.10
1"  $          108.07
1-1/2"  $          200.47
2"  $          311.34
3"  $          570.03
4"  $          939.60
6"  $       1,863.54
8" $       2,972.23
10"  $       4,265.75
   
Single Family Residential   
1 - 15 Units  $              1.01
16-75 Units  $              1.85
76 and above  $              3.32
   
All Other Customers   
(Multi-Family, Commercial, Industrial, Government, etc.)  
1 - 15 Units  $              1.01
16 and above  $              2.01
   
Section 62-292.  Consumption Charges - Outside City  
Meter Size (Bi-monthly Charge)  
5/8"  $            65.81
3/4"  $            88.90
1"  $          135.11
1-1/2"  $          250.62
2"  $          389.18
3"  $          712.59
4"  $       1,174.52
6"  $       2,329.46
8"  $       3,715.33
10"  $       5,332.22
   
Single Family Residential   
1 - 15 Units  $              1.28
16-75 Units  $              2.31
76 and above  $              4.19
   
Proposed - All Other Customers   
(Multi-Family, Commercial, Industrial, Government, etc.)  
1 - 15 Units  $              1.28
16 and above  $              2.57
   
Section 62-293.  Private Fire Service  
(A)  Inside City Limits  
Size of Service Lateral (Bi-monthly Charge)  
2" or less  $            73.50
3"  $          127.54
4"  $          191.35
6"  $          353.33
8"  $          512.90
10"  $          674.91
12"  $          802.52
   
(B)  Outside City Limits  
Size of Service Lateral (Bi-monthly Charge)  
2" or less  $            93.13
3"  $          159.40
4"  $          240.42
6"  $          444.18
8"  $          643.01
10"  $          844.32
12"  $       1,006.35
   
Section 62-297.  Temporary Service for Contractors  
There is a partially refundable deposit for a meter based on the then current price.  
   
Lost, stolen or damaged meter - the Contractor will be responsible for  
repair and/or replacement cost, as determined by the City.  
   
Non-Refundable Portion of Deposit  $          155.39
   
Meter Size   
1"  $            52.41
3"  $          168.54
   
Commodity Rate (per 100 cubic feet)  $              2.88
Conservation Surcharge (per 100 cubic feet)  $              3.01
Charges for Unmetered Construction Water  
Concrete Curbs (Per 100 linear feet)  $              5.77
Settling Trenches (Per 100 linear feet)  $            12.17
   Larger Trenches (Determined by Utility Services Dept)  
Concrete Walks (Per 100 square feet)  $              2.88
Settling Graded Streets (Per 100 square feet)  $              1.39
   
Mixing Curing Concrete (Patented Process, per cubic yard)  $              0.57
  Settling Filled Ground (Determined by PW Dept)  
Miscellaneous (Per 100 cubic feet)  $              3.55
   
Section 62-299.  Due Date; Disconnection Fee and Delinquency Charge  
Delinquency Charge (20 days after the bill has been issued) 5%
48 hour Notification Charge  $            39.14
   
Disconnect Order  
This charge is applied even if meter is not physically turned-off.  
Daily Turn-off (City Hall Business Hours and 5:00 p.m.)  $            42.28
   
Restoration Order  
Daily Turn-off (City Hall Business Hours and 5:00 p.m.)  $            42.28
   
Service Call  
After Hours, Weekends, and Holidays  $            81.49
   
Section 62-321.  New Connection Charges (System Buy-In Fee)   
Based on Meter Size  
5/8"  $       2,981.03
3/4"  $       4,471.57
1"  $       7,452.70
1-1/2"  $     14,905.50
2"  $     23,848.87
3"  $     47,697.84
4"  $     74,527.95
6"  $   149,055.98
8"  $   238,489.62
10"  $   342,828.87
   
Section 62-322.  Connection Charges - Main Extension Charges   
Per Front Foot  $            80.94
   
Division 3. Continuity of Utility Services Program - Rental Properties  
Section 62-263.  Continuity of Utility Service Program Charges  
(Charges are for owners/authorized agents)  
Rental Properties Program Administrative Fees  
Program Master Account Set-up Fee  $            27.49
Program Account Transfer Fee  $              4.56
Program Account Modification Fee  $              4.56
   
Division 2. Connections and Establishment of Service  
Section 62-241.  Application for Connection  
(Charges are for new service.)  
Daily Set-up fee (City Hall Business Hours) Non-refundable  $            56.35
Weekends (after hours, weekends & holidays)  $            97.19
   
Section 62-242.  Charges  
(Charges are for new construction and meter upgrades.)  
Charges for meter downgrades are based on actual expenses for work performed  
   
Service Size  (Installation)  
1"  $       5,325.88
1-1/2"  $       7,161.82
2"  $       7,814.71
   
Meter Size (Meter Setting)  
5/8" x 3/4"  $          992.32
1"  $       1,430.50
1 1/2"  $       2,642.04
2"  $       3,196.34
   
Minimum Charge for Meter/Service Installation  
   Outside City Limits   $       4,660.06
   
Section 62-243.  Advance Payment Required   
Minimum  $          167.78
Maximum  $       6,248.06
Payment by meter size  
  Residential   
Meter Size   
5/8"  $          167.78
3/4"  $          167.78
1"  $          200.10
1 1/2"  $          256.63
2"  $          301.80
3"  $          403.53
  Commercial  
Meter Size   
5/8"  $          256.63
3/4"  $          256.63
1"  $          332.51
1 1/2"  $          403.53
2"  $          508.46
3"  $          711.91
4"  $          897.57
6"  $       1,509.46
8"  $       2,019.67
10"  $       2,531.45
  Irrigation  
Meter Size   
5/8"  $          301.80
3/4"  $          301.80
1"  $          403.53
1-1/2"  $          610.20
2"  $          813.64
3"  $       1,222.09
  Firelines  
Meter Size   
2"  $          167.78
3"  $          256.63
4"  $          356.70
6"  $          665.09
8"  $          960.53
10"  $       1,268.87
12"  $       1,509.46
  Fire Hydrant Meters  
Meter Size   
1"  $          484.22
3"  $       1,614.41
   
Section 62-244.  Advance Payment by Non-resident Consumer  
Minimum  $          167.78
Maximum  $       6,248.06
   
Section 62-248.  Private Fire Protection  
Unauthorized Use of Fire Protection Service  
Per Incident  $          604.54
   
Division 1.  Generally  
Section 62-195.  Reclaimed Water  
Zone I - Per A.F.  
Zone II - Per A.F.  
Reclaimed Price set at 70% of Potable Rate  
Per A.F.  $          602.43
   
Impaired Water Price Set at Average of Reclaimed and Potable  
Per A.F.  $          731.52
   
Section 62-208.  Tampering with Meter  
Missing and/or Broken Lock  $            21.89
Meter and/or Jumper Pull  $          163.08
Valve Damage and/or Tampering  $          356.05
   
Sewer Rate   
Section 62-400.  Sewer Service Charge  
Service Charge (Bi-monthly Fixed Service Charge):  $              6.45
   
Usage Charge (Volume Charge $/HCF):   $              0.56
   
Section 62-424.  Fees (Sewer Service Outside of City)  
Service Charge (Bi-monthly Fixed Service Charge):  $              6.45
   
Usage Charge (Volume Charge $/HCF):   $              0.56
   
Solid Waste   
Section 62-672.  Established (Rates and Charges)  
Basic Rate  $            60.61
   
   
* All water and sewer rates are adjusted on January 1st of each year (commencing Jan 2011) by CPI in accordance with Pomona City Code Sec. 62-271 and Sec. 62-400. **  
 
 
Sewer Rate
 
 

Effective: 01/01/2018

Section 62-400. Sewer Service Charge

 

   

Service Charge Bi-monthly Fixed Service Charge (FSC):

$6.21

   

Usage Charge (Volume Charge $/HCF):

 $0.54
   

Residential

 

Single Family

$0.54

Multi-Family

$0.54

Trailer Park

$0.54

   

Non-Residential

 

Commercial

$0.54

Industrial

$0.54

   
   

Section 62-424. Fees (Sewer Service Outside of City)

 
   

Service Charge Bi-monthly Fixed Service Charge (FSC):

$6.21

   

Usage Charge (Volume Charge $/HCF):

$0.54

 

Note: A fixed minimum dollar amount of $6.00 is hereby set for each bi-monthly bill. The applicable fixed service charge plus the volume charge $/HCF must exceed the fixed minimum dollar amount, and if it does not, then the fixed minimum dollar amount of $6.00 will be charged to the account holder.

 
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