Payments can be made in-person at the Pomona Police Department’s Traffic Services Bureau during normal business hours.  Only cash, check or money order is accepted at the Traffic Services Office. You must have your original citation with you.  Credit Card payments can ONLY be made at POMONA CITY HALL during normal business hours (a $3.95 service fee is charged).

Payments can be made by mail by sending your check or money order (no cash please) to;

City of Pomona

P.O. Box 660,

Pomona CA 91769-0060. 

*Please write the citation number on the check or money order.

Per State Law, unpaid parking citations are attached to the Department of Motor Vehicle records for the vehicle involved. The vehicle cannot be registered until the citation is paid.

How to Dispute a Parking Citation:

If you disagree with a parking citation you received and would like to contest it, you have 21 days from the date you were issued the citation, or 14 days from the mailing of the delinquent parking notice, to submit a dispute.  Download and complete the “Parking Citation Administrative Review Form”, including a statement as to why you believe the parking citation was issued in error.  Please include any supporting documentation such as; photographs, photocopy of handicapped placard and DMV paperwork for that placard, etc. to support your statement.

Download Dispute Forms Here:

Parking Citation Administrative Review Form – English

Parking Citation Administrative Review Form - Spanish

Please return the completed Parking Citation Administrative Review Form along with your supporting documentation to the Pomona Police Department’s Traffic Services Bureau.  You may submit these documents by mail, fax or in person. You may also call the Traffic Services clerk with any questions.

Pomona Police Department – Traffic Services Bureau
100 W. Commercial St.
Pomona, CA 91768

909-620-2081

909-620-2493 fax

OPEN MONDAY-THURSDAY 8 AM – 4 PM

(west side of historic train station)

*If you are contesting a parking citation for failure to display a handicap/disabled placard, and you have a current disabled placard, there is a $25.00 fee for dismissal of the citation. You can mail the completed Parking Citation Administrative Review Form along with your supporting documentation (copy of the placard and DMV paperwork for the placard), and check or money order made out to City of Pomona (no cash please) or bring the completed paperwork with payment in-person to the Traffic Service Bureau Office.A written response will be mailed to you within 2-3 weeks advising you of the decision made regarding the citation.

Administrative Hearings:

If you are not satisfied with the results of the Administrative Review, you may further contest the citation by requesting an Administrative Hearing. State Law requires that you pay all fines owed on the citation in advance before you can request the Administrative Hearing.  The Administrative Hearing must be requested within 21 calendar days of the Parking Citation Administrative Review being mailed to you. If you fail to request the Administrative Hearing within 21 days you will lose the opportunity to further contest the citation.

To request an Administrative Hearing you must appear in person at the Pomona Police Department’s Traffic Services Bureau during normal business hours and a hearing will be scheduled at that time.  You must appear at the date and time scheduled, if you fail to appear, you forfeit the right to an Administrative Hearing.  If you are not able to attend an Administrative Hearing in-person you may submit a Written Declaration and request the Hearing Officer to render a decision based on the statement you submitted.

If the Hearing Officer rules in your favor, the City of Pomona will issue you a refund within 30 days for the fine amount you paid for the citation.  If the Hearing Officer does not rule in your favor, the fine amount you paid will be applied as payment in full for the citation.

FAQS:

1.    WHAT HAPPENS AFTER I CONTEST A CITATION? Your citation is placed on hold while it goes through the Administrative Review process. The review process takes about two to three weeks. The results are mailed notifying you that the citation was either upheld or dismissed. If the citation is upheld additional information is provided for you to request an Administrative Hearing should you want to continue contesting your citation.

2.    CAN I REQUEST AN EXTENSION ON MY CITATION? Extensions may be granted on a case-by-case basis and are more commonly issued for correctable citations such as Expired Registration, Missing/Incorrect Tabs, or Missing License Plate(s). Applicable laws apply to all parking citations.

3.    I LOST MY PARKING CITATION. HOW DO I PAY WITH THE CITATION NUMBER? We can look up your citation information with the license plate number, VIN or registered owner’s name. You may call us at 909-620-2081 for assistance.