The Pomona Literacy Service provides free adult literacy services to the City of Pomona. Volunteer tutorial programs are provided to adults (16 years and older) who do not have basic literacy skills or whose literacy skills are so limited that they are not able to function independently in daily life or acquire employment or higher education.

Volunteer tutors are trained in certification workshops, learning methods and techniques for teaching literacy skills (reading, writing, and comprehension). The methods used are prescribed by Literacy Volunteers of America, Laubach International, and the California Literacy Campaign.