This Division is responsible for providing administrative and other essential support services for the effective and cost efficient delivery of police services. The programs and work activities assigned to this division include the following:

•  Records and Clerical Program
•  Budget and Accounting
•  Fleet and Facility Maintenance
•  Dispatch Services
•  Jail Operations
•  Property and Evidence

Records Bureau
Records Bureau personnel perform a variety of duties both in a direct and indirect support capacity for other units within the Department as well as for the public. Providing copies of police reports to citizens, insurance companies and government agencies are just a few of the many tasks performed by Records Bureau personnel. Additional tasks include: transcription of taped police reports; assembling court packages for Investigators to review with the District Attorney's Office; providing crime statistics to the California Department of Justice; compiling internal management reports; registering narcotics, arson and sex offenders, and complying with State and Federal laws concerning the privacy of information housed in the Records Bureau files.

As reports are received, information from each one is entered into the Department's Records Management system. Lost, Stolen, Recovered or Found serialized items of property are entered into the State of California's Criminal Justice computer. This system allows almost instant access by law enforcement agencies nationwide.


REQUESTING COPIES OF POLICE REPORTS:

ALL requests for copies of police reports MUST be made in writing.

Records Bureau personnel work three different shifts, providing services to the Department and community 24 hours a day, 7 days a week, on a year-around basis. Records Bureau personnel can be reached by calling (909) 620-2161.

Frequently Asked Questions

Jail Operations
Those who are arrested
The Pomona City Jail is a Type I facility which meets all standards mandated by laws governing jails. Those who have been arrested by Pomona Police are usually taken to the Pomona City Jail for processing (booking). Once the transporting officer has provided information to the Jailers then a Jailer will finish the booking. Jailers are responsible for mug photos, fingerprints as well as verifying identity, medical problems, mental problems and gang affiliation. Persons with no medical problems are kept at the Jail. Those who can post bond, bail or are eligible for a citation will be released. The remaining inmates will be kept at the Jail for arraignment at the Pomona Superior Courts.

Other Jail Functions
Jailers have a number of responsibilities above and beyond safely supervising inmates. The following is a list of their frequent duties:

•  Prisoner transportation to and from jails in the L.A. area.
•  Fingerprint civilian job applicants, sex crimes registrants and narcotics registrants.
•  Supervising Inmate Workers.
•  Issuing equipment to police officers.

Click here for more information

Dispatch Services
Dispatch Services is the primary answering point for the City's 9-1-1 emergency calls. It is a 24-hour, seven day a week operation that facilitates the delivery of emergency services to the citizens of Pomona. When a service request is received from a citizen or self initiated by an Officer it is the Dispatchers responsibility to classify the priority of the call, determine the response by the Department and to dispatch emergency personnel and equipment to handle each situation. Dispatch Services monitors the status and locations of all field personnel and equipment. The Dispatchers assist field personnel by providing vehicle or suspect want information, monitor officer locations, act as the officers link to victims of in progress crimes, and communicate with field personnel by radio and MDT (Mobile Data Computer). All of the calls for service, 911 calls, and self initiated activity by the officers are tracked in real time by utilizing a CAD (Computer Aided Dispatch) system. The data collected by the system is then used to determine peak service demand periods and develop appropriate Officer deployment. It is the responsibility of Dispatch Services to determine the type of response necessary for each call received, while maintaining calls for support services as requested. Dispatch Services also provides communication functions for all other city departments after normal business hours.