The Operations Division is the largest in the organization and is responsible for the field services provided to the City of Pomona by uniformed personnel. Specialized units within the Division including the K9 Unit, Youth Services Unit, Air Support Unit, SWAT team, Bike Patrol, and all augment Patrol Services. These units work together in an effort to reduce crime and increase service delivery with the ultimate goal of public safety in a city of an estimated 150,000 people in 24 square miles. Pomona is the fourth largest city by population in the County of Los Angeles.

Patrol Services represent the primary function of the Police Department. This program has the responsibility of protecting life and property as well as maintaining law and order, preserving peace and security in the community, and positively impacting the quality of life for Pomona's residents. Typical responsibilities of Patrol Officers include: "in progress" crimes, responding to calls for service, assisting victims, conducting investigations, identifying and arresting perpetrators of crimes or misconduct, community service, taking crime reports, and testifying in court. In addition to these responsibilities Patrol Services plays a vital role in the Department's commitment to a "Problem Oriented Policing" (POP) philosophy of operation. Each Watch Commander is not only generally responsible for daily service delivery, but has also been assigned direct responsibility for a quadrant of the City as Area Commanders.  These "POP projects" have been at the forefront of the Department's overall commitment to a new direction.

K-9 Unit
The K-9 Unit assigned to the Operations Division is made up of patrol dogs trained in handler protection, evidence recovery, SWAT tactics, and locating hidden suspects. One of the dogs is cross-trained for narcotics detection and one dog is cross-trained for bomb detection.  We also have a bloodhound, "Willow."  The K-9 units are assigned to patrol shifts throughout the day and night answering calls for service and taking reports in addition to their K9 duties. The dogs are constantly trained in order to keep their skills sharp and maintain certification by an outside police dog training facility. Part of the units' duties includes presentations to schools, church groups, service clubs, and community organizations.

School Resource Community Officers
Two Officers have been assigned as School Resource Officers to the Pomona Unified School District (P.U.S.D.) One officer is assigned to the south of Pomona covering Garey High School as well as Freemont Elementary and Simons Middle School. The second officer is assigned to the north of Pomona which covers Pomona High School as well as Palomares, Emerson and Marshall Middle Schools. Both officers are assigned to Ganesha High School. School Resource Officers are also responsible for sections of the adjacent neighborhoods to assist directly with community problems. 

Aero Bureau
This program provides airborne patrol service in support of ground units by providing aerial observations and information regarding criminal activity and potential suspects at a crime scene. The Aero Bureau deploys one helicopter to assist in apprehending criminals and provide protection to the citizens of Pomona. The Aero Bureau also provides an airborne public address system, emergency lighting for scenes at night, Forward Looking Infra Red (FLIR) for no light situations, Lojack stolen vehicle locating system, and a movable observation platform which increases the security to Police Officers and the citizens of Pomona. On a time available basis, the helicopter will assist the Narcotics Enforcement Unit with surveillance needs during major operations. The Aero Bureau helicopter is instrumental in high-speed pursuits allowing patrol units to pursue the suspect vehicle at a reasonable distance while the air unit maintains constant visual contact. The Pomona Air Support Unit has been in existence since 1969.